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Global Healthcare Chatbots Market: AI-Powered Conversational Interfaces Revolutionizing Patient Engagement and Operational Efficiency
The Healthcare Chatbots Market is undergoing a rapid transformation, propelled by the urgent need for digital transformation to address operational inefficiencies and enhance patient experience within healthcare systems. These AI-powered conversational interfaces are deployed across numerous touchpoints, acting as a tireless 24/7 digital assistant for both patients and administrative staff. Key use cases driving their adoption include automated appointment scheduling and reminders, which drastically reduce no-show rates and free up human administrative resources. Chatbots also play a crucial role in initial patient interaction through symptom checking and triage, guiding users to the appropriate level of care, whether it’s self-care advice or a recommendation to see a specialist, thereby alleviating the burden on emergency services and primary care physicians. For chronic disease management, specialized chatbots improve patient adherence to treatment plans by sending medication reminders and tracking vital…